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February 2012

Accessing TPL eBooks and Audiobooks on your Blackberry Playbook

February 24, 2012 | Niall | Comments (11)

Update (August 21, 2014): OverDrive is no longer supporting their app for the Blackberry Playbook.

The recently released BlackBerry OverDrive Mobile App and new OS (2.0) for Blackberry Playbook allows users to access ebooks and audiobooks through their device.   Some have experienced difficulties getting this app to work properly so we’ve compiled some instructions to help users. Try following these steps to get ebooks working on your BlackBerry Playbook.

OverDrive Mobile App for BlackBerry Playbook

Download OS 2

  • Tap "Settings" on your Playbook (upper right hand corner)
  • Select "Software Updates"
  • Tap "Check for Updates"  and download the new operating system

Get the OverDrive App

  • Tap on the "App World" icon on the Playbook
  • Enter “Overdrive Media Console” in the search box
  • On the results page, select OverDrive’s mobile app
  • Tap “Download” to install the app
  • When the download completes, open it and select “Yes” to grant trusted application status

Authorize Your Device.

  • Open the OverDrive mobile app already installed on your Blackberry Playbook
  • Swipe down from the top of the screen to see the options menu for the app
  • Select "App Settings"
  • Scroll down the App Settings screen until you see where to enter your Adobe ID and password and tap “Authorize”
  • If you do not have an Adobe ID, tap the button to obtain a free ID and fill out the form on the Adobe website

Add TPL to your Library List

  • Open OverDrive’s mobile app on your BlackBerry Playbook
  • Swipe down from the top of the screen to see the options menu for the app
  • Select "Get Books"
  • Tap "Add a Library" and enter “Toronto Public Library” in the search box and tap “Search” 
  • Select any TPL branch displayed in the results
  • Tap the star next to the library name to add it to your library list
  • Tap the library name to visit TPL’s mobile OverDrive site

Download Ebooks

  • From the TPL mobile OverDrive site, use the buttons at the top of the screen to Browse or Search for Adobe EPUB ebooks or MP3 audiobooks
  • Check the box to show only available titles
  • Once you’ve found a title, tap “Add to Cart”
  • When you’re ready to checkout, tap “Proceed to Checkout” from within your cart
  • Log in with your library card number and PIN when prompted
  • Tap “Confirm Checkout”
  • Tap “Download” beneath the title in your OverDrive bookshelf
  • The title will download to your Playbook and open, ready for you to enjoy!


Improvements to holds and overdue notification

February 22, 2012 | TPL Staff | Comments (29)

Update February 23 12:10 PM: Sorry some of you received phone calls as well as emails. This was a temporary glitch in the transition to the new system and should be fixed now.

Update February 22 10:00 PM: A number of you have informed us that you are now receiving both phone and email notices or you are unexpectedly receiving telephpone notices. Please contact us to report these issues through the webite at Thank you.

As of today, February 22, 2012, email notification subscribers will receive improved hold and overdue email notification. 

This change marks the first phase of a series of improvements to the email notification service.

What has changed?

The changes in the first phase include:

  • Title and author information for all items
  • Easy to read date information (e.g. Monday, Mar. 12, 2012 instead of 12/03/2012)
  • Improved layout and links to items, locations, and help information 
  • More reliable delivery

  Holds Notice Email

What do I have to do to get the new notices?

If you have already been receiving hold and overdue notifications by email You don’t need to do anything – you will begin receiving the new notices automatically. You may want to add the sender to your contact list and mark it as “not spam” or a “safe sender” to ensure that notifications do not end up in your junk mail folder.

If you are currently receiving library notifications by telephone You need to switch your notification preference to email. You can do this yourself by submitting your email address in the Account Settings tab in your account, or you can ask our Answerline service or the staff at any branch to make the change for you.

If you’re not sure whether you’re signed up for email or telephone notification Contact us or talk to staff at your branch – we can check your current settings and make sure we have the correct email address on file for you.

I tried using email notification in the past, but had problems. Should I try again?

Yes! There have been issues in the past with the reliable delivery of email notification. As part of these improvements, we are using a new email service that will provide more reliable delivery.

I want to be notified before my items are due.

This option is coming in the second phase of improvements later this year. We’ll provide more information as soon as this new service is ready to go. In addition, a number of other options and changes to the email notification service are planned so stay tuned.

Why are some books not available as eBooks at the Library?

February 8, 2012 | Niall | Comments (1)

Ebooks are certainly popular here at the Toronto Public Library!  While it’s true that the ebook collection at TPL is growing all the time, you might find some newer titles curiously absent from the collection.  Since ebooks first arrived, many TPL patrons have enjoyed being able to access the latest and greatest titles in electronic format. It has been a model publishers, vendors, and libraries have all agreed provides the most reasonable and equitable form of access.  Now, some publishers have different ideas of how the ebook library lending model should look in the future. 

On this important topic, CBC’s The National reported recently that major publishers' concerns over piracy are impacting long established library book lending practices.  See the following video for the full report.

Cbc story ebooks feb 2012

If you’re an avid ebook fan, or if you’re simply curious about how the program works, please watch this enlightening piece.  As TPL patrons have come to learn, the greatness of ebooks is not going away. But for the time being, we must work within an industry which is navigating uncharted digital waters. 

Staff from the Toronto Public Library's eServices team talk about recent changes, future plans and ideas and issues you raise about the library's online and mobile services.

What the Web Team is reading on the web