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February 2010

The new beta testing and feedback so far

February 17, 2010 | TPL Staff | Comments (9)

Thanks to everyone who has provided feedback so far on the beta version of the new Toronto Public Library website.

(If you haven’t done so yet, take a look at the beta website now and tell us what you think.)

A few of you have commented that the beta site seems slow. This is a concern for us too, and we have been putting considerable effort into improving performance. We are now caching site components wherever it makes sense, and we have also upgraded our servers. We’ve been doing regular load testing to get a sense of how the site will perform once it’s released to our full user base.

You have also told us that you want to stay logged in longer without having your session automatically time out. Addressing this issue is a challenge for us because it involves the underlying library catalogue system, not just the website itself. We do plan to extend the session duration. In the longer term, our goal is to add a “remember me” function so you can choose to stay logged in on your home computer, but this will probably not be available until sometime after the launch of the new site.

We think we have successfully addressed a number of other issues you identified, including style problems on the account pages and unsatisfactory results from advanced search. We’re especially grateful to those of you who posted screen shots and provided detailed step-by-step explanations of an issue.

Many thanks for all your help so far, and please keep the comments coming!

Staff from the Toronto Public Library's eServices team talk about recent changes, future plans and ideas and issues you raise about the library's online and mobile services.

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