COVID-19 Impacts

Toronto Reference Library Atrium

Last updated: April 14, 2022

Latest updates to library services 

All library branches are offering regular services and masks are optional but strongly recommended. 

On this page


Frequently asked questions

Here are some answers to frequently asked questions we’ve received. 

  1. Why are masks optional?
    The Ontario government is revoking masking requirement in most places, except public transit and certain settings such as long-term care. As such, masks will be optional for customers.

  2. Will I be charged late fees if I return my item late? 
    Good news! We’re happy to announce that Toronto Public Library will permanently end late fines for everyone, which will remove a barrier to access and make the library more welcoming to all Torontonians.

  3. Can I pick up holds for my family or friends? Can someone else pick up my hold(s) for me?
    Yes. If you are picking up holds on behalf of other people, you will need to bring their library card(s).

  4. Can I drop off book donations?
    At this time, we are not accepting book donations or any other items. Please only return borrowed TPL items.

Additional questions?

If you have any questions about your account or how to access our digital resources, please contact us. You can also connect with us on FacebookTwitter or Instagram.


What we're doing to keep you and our staff safe

Masked library staff waving

We have adopted a mandatory vaccination policy for TPL staff with the goal of protecting employees and the people we serve. The health and safety of our staff and customers has been our foremost priority throughout the pandemic, and mandatory vaccination is one more thing we can do to protect ourselves and each other. All staff have Personal Protective Equipment (PPE), and regular cleaning and handwashing protocols are in place.


COVID-19 cases update

We developed a page to keep the public up to date as to when and where COVID positive cases have occurred at TPL locations. The page will be updated every Friday with the current status of confirmed COVID cases among staff and visitors reported to Toronto Public Library. It includes historical data of reported COVID cases to our locations since we reopened, and answers to frequently asked questions about TPL's exposure protocols.  


COVID-19 resources

We encourage you to stay informed about COVID-19 by referring to credible sources of information such as our COVID-19 Information Guide and the City of Toronto's COVID-19 website.


Page update details: April 14 to note masks are optional but strongly recommended.