COVID-19 Information Guide

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Definition of COVID-19

COVID-19 is the disease caused by a new coronavirus called SARS-CoV-2.

Symptoms

The most common symptoms of COVID-19 are fever, dry cough and fatigue

Other symptoms that are less common and may affect some patients include:

  • Loss of taste or smell
  • Nasal congestion
  • Conjunctivitis (also known as red eyes)
  • Sore throat
  • Headache
  • Muscle or joint pain
  • Different types of skin rash
  • Nausea or vomiting
  • Diarrhea
  • Chills or dizziness

Among those who develop symptoms, most (about 80%) recover from the disease without needing hospital treatment. About 15% become seriously ill and require oxygen and 5% become critically ill and need intensive care.

Complications leading to death may include respiratory failure, acute respiratory distress syndrome (ARDS), sepsis and septic shock, thromboembolism, and/or multiorgan failure, including injury of the heart, liver or kidneys.

(Source: Q&A on Coronaviruses (COVID-19), World Health Organization.)

 


What to do

This section provides practical information: advice about staying healthy, mentally as well as physically, and who to phone if you develop symptoms.

Advice

This section provides links to advice about protecting yourself and others, including handwashing and wearing masks, talking about COVID-19 with children and keeping healthy and occupied while in isolation.

Resources for Families with Children

Hand washing

Mask wearing

Coping with stress

Keeping occupied

Phone Numbers

This section contains phone numbers to call if you develop symptoms, including severe symptoms, or have questions about COVID-19 or City services.

  • Telehealth Ontario. Call if you develop symptoms.

Telephone: 1-866-797-0000

  • Toronto Public Health Hotline, 8:30 am – 8 pm. Call if you have questions about COVID-19. Translation is available in multiple languages.

Telephone: 416-338-7600 | TTY: 416-392-0658 | Email: PublicHealth@toronto.ca

  • 311 Toronto. Call if you have questions about City services.

Telephone: 311 | TTY: 416-338-0889

Outside City limits: 416-392-2489.

  • Emergency Services. Call if you’re having difficulty breathing or experiencing other severe symptoms.

Telephone: 911

(Source: COVID-19. Contact Information, City of Toronto)

COVID-19 Testing

If you have one or more symptoms of COVID-19 or think you may have been exposed to the virus, take the Ministry of Health’s self-assessment to find out if you should get tested.

Depending on your situation, you may be able to get a free COVID-19 test at your local COVID-19 assessment centre or a participating pharmacy.

To find an assessment centre or participating pharmacy, go to the following pages on the City of Toronto COVID-19 Testing page:

  • Assessment Centre Locations & Details
  • Pharmacy Locations & Details

 


Closures and Restrictions

This section contains links to what is open and what is closed, including hospitals, schools, colleges and universities.

City of Toronto

See also Orders & Bylaws (City of Toronto) for information on the enforcement of closures, physical distancing, etc. and for self-isolation directives.

Government of Ontario

 

Hospitals

School boards, Colleges and Universities

 


Travel

This section has links for current advisories and restrictions for travel in and out of the country and travel in the city.

 


Economic and Social support

This section provides information about economic relief from the City, Provincial and Federal governments for residents and businesses of Toronto as well as resources and support (Toronto) for vulnerable residents and housing help for tenants.

City of Toronto

Government of Ontario

For additional information about the law as it relates to the COVID-19 situation, see COVID-19: Updates on the Law and Legal Services (Steps to Justice: Your guide to law in Ontario).

Government of Canada

 


 

Updates

This section provides links to City, Provincial and Federal updates about the pandemic and to updates from the World Health Organization and the major U.S. and European public health agencies, the Centers for Disease Control and Prevention and the European Centre for Disease Prevention and Control.

City of Toronto

Government of Ontario

Government of Canada

Additional Updates

 


General Resources

This section provides links to sources of general information about COVID-19. 

 


COVID-19 Deaf and Disability Community Resources

An additional page is available for online resources related to COVID-19 from organizations, mostly in the Toronto area, supporting people who are deaf and people with disabilities. It will be updated as more resources are made available.

Visit the COVID-19 Deaf and Disability Community Resources page, Toronto Public Library

Download Covid-19 Deaf and Disability Community Resources (Toronto Area) (PDF).

 


COVID-19 LGBTQ2s+ Community Resources

An additional page is available for online resources related to COVID-19 from organizations, mostly in the Toronto area, supporting the LGBTQ2S+ community. It will be updated as more information is made available.

Visit the COVID-19 LGBTQ2S+ Community Resources page, Toronto Public Library

Download COVID-19 LGBTQ2S+ Community Resources (Toronto Area) (PDF). 

 


Last updated January 13, 2021