Dealing with change
(Calvin and Hobbes c.1995 Watterson)
In order to effectively create organizational change, a leader must try to do things that will overcome their followers' natural resistance to change. Understanding that everyone deals with change differently is the first step to successful organizational change. Listening to employees needs, reframing issues to address those needs, and setting aside one's ego in order to energize staff are just some of the things leaders must consider.
Phil Buckley, a senior change management professional and author of Change with Confidence: Answers to the 50 Biggest Questions that Keep Change Leaders Up at Night, answers key questions that he has personally been asked by change leaders. Drawing on his own experiences, Buckley cites both good and poor practices that have been used in big change projects and emphasizes the importance of creating positive change by using an inclusive bottom up approach. Using this value-based management style allows change leaders to focus on better decision-making at all levels in an organization and will ensure the long-term success of any change.The best strategy, advises Buckley, is to work with people to make sure they have "respect, encouragement, information, tools and the opportunity to shape the change to fit their environment".
Whether you are a change leader, manager or employee, take a look at these books to help you deal with change in your organization: