Legal Aid Ontario has changed their policy and no longer offer legal aid clinics at the library. But don't worry--help is still out there.
You can contact Legal Aid Ontario at their website or, during regular business hours, by phone at 1-800-668-8258 (toll-free) or 416-979-1446. Always call before visiting an office. For general inquiries, email them at firstname.lastname@example.org
"But how do I know if I qualify?" Check out their website, click on the links, read the brochures.
Click on the Getting Legal Help link, then, from the list on the right, click on Types of Help. If you scroll down this page to Community and Specialty Clinics, you will see a list including issues such as tenant rights, immigration, employment rights, and others.
"What if I don't qualify for legal aid? Where else can I go for help? Is there anywhere else I can find information?"
The Law Society of Upper Canada has a referral service and will give you the name of a lawyer. You can arrange a 30 minute free consultation. Call 416-947-3330 or 1-800-268-8326 or you can use their online request form.
CLEO does not give legal advice but has a lot of helpful links, information, and online publications, including a Directory of Community Legal Clinics in Ontario and on topics ranging from Criminal and Youth Justice to Family, Seniors, Landlord & Tenant, and Immigration & Refugee. They describe the law as simply and clearly as they can, making it easier to understand.
CLEO has also launched a new website, Your Legal Rights, with easy-to-find information on various topics of Consumer Law, Education Law, Housing Law, and many more. Here is an example--I clicked on Consumer Law, then on Identity theft. From there, I scrolled down to Watch Your Step on the Internet (http://yourlegalrights.on.ca/webinar/83962)
Law Help Ontario is a service provided by Pro Bono Law Ontario and has a wide range of legal information and online resources. It is especially helpful for people representing themselves in Small Claims Court or Superior Court. There are guidebooks, videos, tip sheets, and more, including A Guide to Fee Schedules, A guide to Getting Ready for Court, etc. They cannot help with family law matters, criminal cases, family law, or landlord & tenant matters.
211Toronto.ca is a directory of over 20,000 community, social, health, and government services, with pre-selected lists under various topics, including Legal. If you click on Legal, then on Community Legal Clinics, you will get a long list of legal clinics in the Greater Toronto Area. You can also do a keyword search, using such phrases as lawyers referral, women legal, divorce legal, or youth legal.
There is a lot of help out there and the library is here to help you find it.