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Small Business Network: Come meet Said Karfa

June 14, 2014 | Thanusa | Comments (1) Facebook Twitter More...

Want to learn from others? Enjoy sharing your own experiences? Or just want to soak in the collective wisdom of the group?

North York Central Library's Small Business Network is for you!

This month's topic is all about creating relationships using social media for your small business. Who better to discuss on these expanding interactive platforms than Said Karfa, founder of Q-Marketing, a consulting company for the Fortune 500 Companies.

  Said Karfa

Said Karfa joined the Entrepreneurship Branch as a Business Consultant & Social Media Advisor to work with new entrepreneurs. Consulting for the Ministry of Economic Development, Trade and Employment, Said markets entrepreneurial programs via social media improving brand awareness and qualified leads.

Using social media for marketing can enable small business looking to further their reach to more customers. An integral part of the sales process is getting to know prospects and establishing relationships, and it turns out that social media can help entrepreneurs accomplish this quickly and easily.

Said will share the steps to make sales using social media (Facebook, Twitter, LinkedIn and YouTube).

Join us on June 18th at North York Central Library from 6:30pm to 7:30pm to hear Said share his expertise and network with other inspiring enterpreneurs. Register by calling 416-395-5613. Registration is free.

Don't forget your business cards! See you all there.

"Succeeding in Business is all about making Connections" -- Richard Branson

Do You Know Your Retirement Income Sources?

June 9, 2014 | Christina | Comments (0) Facebook Twitter More...

Do you know where your income will come from after you retire?

In an article titled 'Plan for Your Pay Cheques" (dated October 2011) by Jim Yih, a financial writer, and an article titled 'Retirement Income Sources - Know Them All' (dated March 2014) by the Investors Group at, there are several sources of income a retiree may be able to count on.  Here is a list of possible sources:

Employer-sponsored Pension Plans:  In Jim Yih's article, it is stated "about 40 per cent of Canadians who are still working participate in a pension plan, and 56 per cent of retirees collect a pay cheque from a pension plan.  For these people, pensions will form the foundation of their retirement income."  In these plans, the saving was achieved by "employee and employer contributions."

Canada Pension Plan (CPP)/Quebec Pension Plan:  The Investors Group's article states that the Canada Pension Plan/Quebec Pension Plan "pays a monthly pension to people who have been employed and contributed to CPP.  Benefits are approximately 25 per cent of your average annual earnings during your working life up to certain limits.  Benefits are indexed to inflation, are taxable, and can start at a reduced amount as early as age 60, or as late as age 70 with an increase."

Old Age Security (OAS): This program is funded out of general tax revenues.  According to the Investors Group article, OAS provides "a basic monthly pension benefit at age 65.  Benefits are taxable, adjusted for inflation, and 'clawed back' in increasing amounts as your individual net income climbs above a threshold amount.  Individuals with lower incomes may also qualify for the Guaranteed Income Supplement (GIS)."

Individual Retirement Plans:  When you retire, investments held in a Registered Retirement Savings Plan (RRSP) can be converted to income in different ways.  

  • Registered Retirement Income Fund (RRIF):  In a RRIF, you withdraw money from the account instead of contributing to it.  The Investors Group notes "a RRIF offers the flexibility of a wide range of investment choices as well as your choice of the amount you wish to withdraw each month."
  • Annuity:  According to the Investors Group, an annuity offers "the simplicity of a guaranteed lifetime income but can't be increased to keep up with inflation or escalating living costs."

Non-RRSP Investments:  Jim Yih notes that you can create another source of income if you have investments outside of an RRSP; e.g. savings, bonds, stocks or investment property.  He states "any asset that you own outside RRSPs may fall into this category.  The income created from such investments might include interest, dividends and capital gains."  

Tax Free Savings Accounts (TFSAs):  In 2009, the Government of Canada introduced Tax Free Savings Accounts.  Jim Yih states, "the capital contributed to the account is already tax paid."  The advantage to a retiree is that " the income earned will never be taxed on withdrawal."   TFSAs are "accounts where you would withdraw funds as needed and replace those funds in the account according to rules."

Service Canada has a Canadian Retirement Income Calculator. This online service will provide you with retirement income information, including OAS and CPP benefits.  It also allows you to see the impact of increased savings. The calculator will help you better understand how each level of the retirement income system will contribute to your future financial security. Note:  The calculator's results are rough estimates for information purposes only - not financial planning.  

For more information on retirement income, check out the following titles at the Toronto Public Library:

How much is enough Real retirement 7 most important equations
How Much is
The Real Retirement The 7 Most Important Equations
for Your Retirement
Master your retirement Retirement's Harsh New Realities Your retirement income blueprint
Master Your Retirement Retirement's Harsh
New Realities

Your Retirement
Income Blueprint

For additional titles, search the Toronto Public Library catalogue with the recommended subjects Retirement - Canada and Retirement income - Canada.

Great business reads for the beach

June 2, 2014 | Raya | Comments (0) Facebook Twitter More...




Summer is finally here, and as we pack our things for the cottage and the beach why not bring along a business book. Now, if you think that finding a great business book to read while away on vacation is too difficult, think again! The business book genre offers unique opportunities in summer reading. The following is list of easy and entertaining, dramatic narratives that will hold your interest all vacation long:


BbbPulitzer Prize–winner James B. Stewart shows for the first time how four of the eighties’ biggest names on Wall Street—Michael Milken, Ivan Boesky, Martin Siegel, and Dennis Levine —created the greatest insider-trading ring in financial history and almost walked away with billions, until a team of downtrodden detectives triumphed over some of America’s most expensive lawyers to bring this powerful quartet to justice. Based on secret grand jury transcripts, interviews, and actual trading records, Den of Thieves weaves all the facts into an unforgettable narrative—a portrait of human nature, big business, and crime of unparalleled proportions.



Weaving together the multigenerational sagas of the industry's four wealthiest families, Burrough brings to life the men known in their day as the Big Four: Roy Cullen, H. L. Hunt, Clint Murchison, and Sid Richardson, all swaggering Texas oil tycoons who owned sprawling ranches and mingled with presidents and Hollywood stars. Seamlessly charting their collective rise and fall, The Big Rich is a hugely entertaining account that only a writer with Burrough's abilities-and Texas upbringing-could have written.




Bbb4It was one of the FBI's biggest secrets: a senior executive with America's most politically powerful corporation, Archer Daniels Midland, had become a confidential government witness, secretly recording a vast criminal conspiracy spanning five continents. Mark Whitacre, the promising golden boy of ADM, had put his career and family at risk to wear a wire and deceive his friends and colleagues. Using Whitacre and a small team of agents to tap into the secrets at ADM, the FBI discovered the company's scheme to steal millions of dollars from its own customers.

But as the FBI and federal prosecutors closed in on ADM, using stakeouts, wiretaps, and secret recordings of illegal meetings around the world, they suddenly found that everything was not all that it appeared. At the same time Whitacre was cooperating with the Feds while playing the role of loyal company man, he had his own agenda he kept hidden from everyone around him—his wife, his lawyer, even the FBI agents who had come to trust him with the case they had put their careers on the line for. Whitacre became sucked into his own world of James Bond antics, imperiling the criminal case and creating a web of deceit that left the FBI and prosecutors uncertain where the lies stopped and the truth began.


It is commonly believed that the Great Depression that began in 1929 resulted from a confluence of events beyond any one person's or government's control. In fact, as Liaquat Ahamed reveals, it was the decisions made by a small number of central bankers that were the primary cause of that economic meltdown, the effects of which set the stage for World War II and reverberated for decades. As yet another period of economic turmoil makes headlines today, Lords of Finance is a potent reminder of the enormous impact that the decisions of central bankers can have, their fallibility, and the terrible human consequences that can result when they are wrong.



Bbb6The Music Corporation of America was founded in Chicago in 1924 by Dr. Jules Stein, an ophthalmologist with a gift for booking bands. Twelve years later, Stein moved his operations west to Beverly Hills and hired Lew Wasserman. From his meager beginnings as a movie-theater usher in Cleveland, Wasserman ultimately ascended to the post of president of MCA, and the company became the most powerful force in Hollywood, regarded with a mixture of fear and awe.

He shifted the balance of power from the studios—which had seven-year contractual strangleholds on the stars—to the talent, who became profit partners. When an antitrust suit forced MCA’s evolution from talent agency to film- and television-production company, it was Wasserman who parlayed the control of a wide variety of entertainment and media products into a new type of Hollywood power base. There was only Washington left to conquer, and conquer it Wasserman did, quietly brokering alliances with Democratic and Republican administrations alike.

That Wasserman’s reach extended from the underworld to the White House only added to his mystique. Among his friends were Teamster boss Jimmy Hoffa, mob lawyer Sidney Korshak, and gangster Moe Dalitz—along with Presidents Johnson, Clinton, and especially Reagan, who enjoyed a particularly close and mutually beneficial relationship with Wasserman. He was equally intimate with Hollywood royalty, from Bette Davis and Jimmy Stewart to Steven Spielberg.


Bbb3A #1 New York Times bestseller and arguably the best business narrative ever written, Barbarians at the Gate is the classic account of the fall of RJR Nabisco. An enduring masterpiece of investigative journalism by Bryan Burrough and John Helyar, it includes a new afterword by the authors that brings this remarkable story of greed and double-dealings up to date twenty years after the famed deal. The Los Angeles Times calls Barbarians at the Gate, “Superlative.” The Chicago Tribune raves, “It’s hard to imagine a better story...and it’s hard to imagine a better account.” And in an era of spectacular business crashes and federal bailouts, it still stands as a valuable cautionary tale that must be heeded.



Small Business Network: Tips from a Successful Entrepreneur

May 24, 2014 | Thanusa | Comments (3) Facebook Twitter More...

RyanDid you miss Ryan McKnight at North York Central Library's Small Business Networking session in April?


Not to Worry!


Below you will find a few of Ryan's tips he shared on starting a business that you may find useful:


Look for trade shows and associations so that you can meet people who are likely to help you. Take the time to talk to people about what they do outside of work. You cannot be "pushy"-- you have to give as well as take.

Business Plan:

MaRS Discovery District's Entrepreneurship 101 free weekly series features key topics related to starting a successful business.

Lean Launch Lab teaches companies how to operate lean start-ups. The lean startup movement was developed by Steve Blank, a Silicon Valley entrepreneur. His book, "Four Steps to the Epiphany" is available in Toronto Public Library's catalogue.  


Alterna Savings and Credit Unit Ltd. offers micro financing.

Access Community Capital Fund offers up to $5,000 for the first loan; up to $10,000 for the second loan.

Canadian Youth Business Foundation provides $5,000 for young entrepreneurs aged 18 to 39. Now called Futurpreneur Canada.

Business Development Bank of Canada dedicated exclusively to entrepreneurs provides $10,000.

ScotiaBank is great for first timers.

Ontario Catapult Microloan Fund for Social Ventures helps promising social entrepreneurs and innovators with low interest loans of $5,000 to $25,000.

Ignite Capital offers Canadian entrepreneurs the opportunity to compete for a start-up award of $20,000 and provides support program.

Crowdfunding for your business can yield results, especially if the business has "social" value such as being eco-friendly, etc.

Angel Investors are really looking for a sure thing, so they are probably unlikely to invest in start-ups.


There will be tasks that you will need to delegate, either because you do not want to do them or because you are not good at them. You can find people to take on these tasks. Some "virtual assistants" will work for a very low figure, as they want the experience. You can hire them for a task to see how they do and, if you are satisfied, you can re-hire them.

Get the right freelancer at

Founderdating is a network of talented entrepreneurs helping one another to start and grow companies. All too often you know people with similiar backgrounds and skill sets to your own. With Founderdating, you can find world-class people who have extensive knowledge in certain areas. It is a great place to find consultants or to find people who help with projects.

LinkedIn is also a great place to find experts. All those starting a business should get a LinkedIn account.

Social Media:

If you cannot do this yourself, find someone who will do it for you-- see Delegation, above.

Market Research:

MaRS Discovery District provides free weekly sessions in their Entrepreneurship 101 series.  


Don't miss this month's Small Business Networking session with Satish Kanwar on Tuesday May, 28th at 6:30pm at North York Central Library.

See you then!


Socially responsible investing

May 12, 2014 | Raya | Comments (0) Facebook Twitter More...




Have you ever considered investing in socially responsible companies? Not sure how to find these companies? And what exactly is socially responsible investing (SRI)? An investment is considered to be socially responsible when the company you are investing in does not produce or sell any addictive products such as alcohol or tobacco, is environmentally friendly, uses alternative energy and clean technologies to produce their products and provides healthy working conditions in overseas factories, as well as at home. These investments can be made in individual companies or through mutual funds. In Canada the Responsible Investment Association is a non-profit organization that provides public awareness of responsible investment (RI) and believes that RI is a valuable investment tool to enhance returns, reduce risk, and catalyze positive social change.

Although historians believe that SRI has been around since biblical times, modern SRI is a relatively new development in the investment world. The movement can be traced back to the tumultuous 1960s when investors became concerned about civil rights, the environment and militarism. During the 1970s the Vietnam war, women's rights and anit-nuclear sentiment were included in the movement. It is believed  that investors helped to dismantle the apartheid system in the 1990s by pressuring the South African government both vocally and financially.  Incidents like the Exxon Valdez oil spill, the Bhopal Union Carbide plant disaster and numerous social issues such as human rights in overseas factories,  workplace health and safety issues, as well as the production of greenhouse gases have become rallying points for socially responsible investors.

To read more about SRI, check out what the library has for you:

Sri Sri2 Sri3 Sri4

Sri5 Sri6 Sri7 Sri8



Small Business Network: Come Meet Satish Kanwar

May 5, 2014 | Thanusa | Comments (0) Facebook Twitter More...

Are you thinking of starting a business? Or you have an existing business and looking to get advice from a successful entrepreneur to help it succeed?

Well you can do so at Toronto Public Library's Small Business Network sessions.

North York Central Library is hosting the Small Business Network session on Wednesday May 28, 2014 at 6:30pm in the Teen Zone Study Room.


Come meet Satish Kanwar, Director at Shopify.


Satish will share his personal journey from being a first-time entrepreneur. From start-up to sale of his design consulting business, he will discuss his major influences, key challenges, and critical points in his business that helped it succeed.    




If you own a pet, should you buy pet insurance?

April 28, 2014 | Christina | Comments (2) Facebook Twitter More...

Nowadays, it is recognized that there are physical, mental and emotional benefits related to pet ownership.  Check-ups by a veterinarian help to keep your pet healthy. 

But, if your pet should experience a serious injury or illness, treatment can be costly.  Pet insurance may be able to help with the potentially high cost of treating an injured or ill pet.  According to an article titled “What to Know Before You Buy Pet Insurance” by Holly E. Thomas, “pet insurance has become more popular as the cost of major work in animals has skyrocketed.” 

Here are a few questions to consider if you plan to purchase pet insurance in order to cover veterinary expenses related to medical procedures and treatments:

How will you be covered?  Some pet insurance policies determine coverage by geography, breed and/or age.  It is recommended that you compare insurance quotes and that you consult with your veterinarian.

Will the plan change as your pet ages?  It is recommended that you look for plans that offer age-specific treatments to ensure it adapts to your pet's health needs; e.g. coverage of teeth cleaning.

Which plan is the best for your breed?  Policies may exclude conditions based on breed.  For example, some plans do not cover hip problems in golden retrievers or German shepherds.

For more information, the Ontario Veterinary Medical Association has an information sheet on Pet Insurance.  The information sheet covers the following questions:  

  • Why consider pet insurance? 
  • What kind of coverage do I need?
  • Which company offers the best insurance packages?
  • What kind of insurance coverage is available?
  • Will pet insurance cover regular veterinary examinations and vaccinations?
  • Is pet insurance available for other types of pets?
  • Do the pet insurance policies cover pets on vacation - out of the province? Out of the country?
  • What is co-insurance?
  • What is a deductible?
  • What kinds of questions should I ask the insurance provider?
  • Ontario Pet Insurance Providers

Pet Insurance Review
has a page on Pet Insurance 101.  Both U.S. and Canadian pet insurers are listed.  This site also allows you to:

  • Read reviews and opinions from thousands of customers 
  • Compare rates and coverage from the leading pet insurers 
  • Get free quotes from multiple pet insurance companies
  • View the site's insurance coverage grid 

For information on how to keep your pet healthy, visit the Ontario Society for the Prevention of Cruelty to Animals website.  It has Fact Sheets on pet safety, pet travel, cat behaviour and training tips, and dog behaviour and training tips.  The Ontario SPCA also offers pet insurance.

You may also be interested in visiting the previous Toronto Public Library blog titled Researching Pet Insurance for additional information on pet insurance.

Furthermore, here are a few titles on pet care at the Toronto Public Library that may be of interest: 

Small Animal Care Natural Health Dogs Cats     Merck Manual
Small Animal Care and
Complete Idiot's
Guide to

Natural Health for
Dogs and Cats

Merck/Merial Manual
for Pet Health


Starting a home-based business

April 23, 2014 | Raya | Comments (0) Facebook Twitter More...

Are you thinking of starting your own home-based business? Having trouble deciding on what kind of business is best for you? Or do you already have an idea but don't know where to start? Begin by writing down all the things you think you can do with your skills and talents, then narrow it down to what you truly want to do.  Thinking through all aspects of your business ideas will help ensure you start in the right direction. Here are a few questions you may want to ask yourself before investing your energies into building your business:

  • Does working on my own suit my personality?
  • Am I self-disciplined enough to be motivated, even when business is quiet?
  • Can I set boundaries between my personal life and my business role? Will there be interruptions from family and friends?
  • Are there any legal or health restrictions that pertain to working out of my residence?
  • Is there enough room for any special equipment or extra help?
  • Is there room to expand?

Next, consider the following:

  • Decide what kind of business you want to have based on your skills and talents. Keep in mind that there is a huge difference between talents and things you enjoy. Just because you enjoy something doesn't mean you will be good at it.
  • Know your competition. Do some research to find out if other similar businesses exist in your area.
  • Understand the needs of your area. Listen to what people say and need in the area. If something they mention is an interest of yours and you are good at it, you should definitely try it.
  • Figure out your profits. To do this you must ask yourself two questions: how much will people pay for my services and can I make a good income off these services?
  • Check into any legal barriers for your business. Some areas have certain rules and regulations for home-based businesses, and you need to check into those before investing much time or money in your business.
  • Connect with your local insurance agent. Find out if you need any special insurance for your home-based business.
  • Create a business plan. This will help you organize the business process and also help you determine what kind of start up costs you are looking at.
  • Invest in your business. You will need to advertise and market your business to get customers. Use the local paper and radio stations near your home to promote your services.
  • Launch your business. Keep in mind that you will make mistakes but entrepreneurs learn as they go.

For information on a variety of topics related to starting your home-based business check out the following governmental agences:

Canada Business Network   Enterprise Toronto      Ontario Service Centre    


Still not sure? The library can help! Check out these books, ebooks and DVDs:

Home             Home2         Home3

Home4 Home5        Home6




Small Business Matters: Canadian Youth Business Foundation

April 14, 2014 | Thanusa | Comments (0) Facebook Twitter More...

Have you heard about the CYBF?


The Canadian Youth Business Foundation (CYBF) is a national non-profit organization dedicated to assisting young emerging entrepreneurs aged 18 to 39 start-up their businesses. CYBF provides pre-launch coaching, business resources, start-up financing, and mentoring to help them launch and grow their successful business.

To learn more about what CYBF does, watch the video below:


Have more questions? Come join us for an information night held on April 24, 2014 at North York Central Library (auditorium) at 6:30pm where you can hear two representatives from CYBF give an overview of what the foundation offers. They will also provide some key tips to a successful business plan. Questions will be taken.

This program is free. Registration is required. Call 416-396-5613 to register.

See you all then! 

Where to find government innovation assistance programs for small and medium-sized businesses in Canada

April 7, 2014 | Christina | Comments (0) Facebook Twitter More...

Small-business-logoAre you a Canadian small or medium-sized enterprise (SME) seeking information about programs and other resources to pursue technological innovation?  Do you need help accessing these services?

The Government of Canada's Concierge Service may be able to help.   The Concierge Service, delivered by the National Research Council Canada Industrial Research Assistance Program, is a direct response to the 2011 Jenkins expert panel report titled Innovation Canada:  A Call to Action that recommended a more focused approach to facilitate SME's access to available programs, services and funding to help them grow and prosper through innovation.

The Concierge Service is part of the Government of Canada's efforts to help SMEs identify and access the most appropriate business innovation assistance and programs and reflects the Government's aim of bringing services from various departments and organizations together in a way that collectively responds to SME challenges.

 Accordng to the Concierge Service website, they can help Canadian firms from any and all industry sectors

  • Firms undertaking Research and Development
  • Firms in all phases of product and service development
  • Firms seeking productivity gains through the adoption or adaptation of technologies

Initially, you will be asked regarding your innovation need; i.e.

  • Product, Process, or Technology Development
  • Improving Productivity
  • Acquiring Equipment
  • Acquiring or Adopting Existing Technology
  • Finding or Hiring Technical Staff / Student / Consultant
  • Finding or Hiring Business Staff / Student / Consultant
  • Finding a Strategic Partner
  • Intellectual Property / Patents
  • Market Research, Market Development, Exporting
  • General Business Guidance / Support

In an article titled " Research and Development within Reach", Corinne Pohlmann, vice-president of national affairs for the Canadian Federation of Independent Business states " This one-stop shop for small businesses seeking information and guidance on R&D-related activities at federal, provincial and municipal levels of government will help ensure small businesses receive the support they need in a timely and efficient manner."



Welcome! We are specialized librarians in our business department and we write about current issues for small business owners and those interested in personal finance matters. For more information and resources see our Small Business & Personal Finance page.

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